Testimonials
Our service users and staff are the heart of everything without them we could not be.
We asked for a few words from our staff, families, service users and healthcare professional on how they feel about living, working and being involved with Action for Care.
“My son has been living his best life at Oaklands for several years now. A comfortable and homely place to live, Oaklands provides a warm and caring environment while maintaining sharp professional standards.
Staff and managers at Oaklands maintain honest and open communication with family, sharing concerns and celebrating success.
Staff listen and act on his views and wishes, however they are communicated”
Allison Hall - Parent
‘‘Oaklands is THE best thing to happen in my and my son’s life. He loves living there, he lives a full active happy life and the all the staff treat him with respect and kindness.
My life is also content as I know at all times my son is safe and extremely well cared for.”
Sylvia Sullivan - Parent
Why do staff love working for Action for Care?
“The amazing care and support that we provide”
“Its different every day, no day ever the same and get to do some great activities”
“The choice the PWS’s get in their life”
“My work place being my second home'“
“Strong team that support each other”
“14 years and still want to get up and come to work every day”
“Making a positive impact on people lives”
“Spending my day out of the house on activity”
“10 years at Oaklands… and what a journey it’s been. Oaklands has been more than just a workplace for me — it’s been a place of growth, compassion, and genuine connection. Every single day, we have the privilege of supporting incredible individuals with autism and learning disabilities to live their lives with dignity, independence, and joy.”
Melinda Flemming - Oaklands Staff
“I started working with Action4Care in 2019 as a Support Worker and instantly fell in love with the service, the individuals we support and the wider team from Support Workers up to the SMT. I worked my way through the roles at Action4Care from Support Worker to Senior Support Worker before becoming a Deputy Manager and now as the Registered Service Manager. I have a Level 5 in Management of Adults Services and I am a Safeguarding Champion for the Middlesbrough Area.
The best part about my role is seeing how the people we support learn and develop their life skills whilst living the best and most meaningful life they can. I also enjoy working with the staff team to develop their skills and experience just as I have to develop their roles, one of the things I believe Action4Care does is invest in the talent we have within the team to promote from within, me being a success story of that very ethos.”